NCERT Solutions for Class 12 Business Studies Chapter 6 Staffing

NCERT Solutions for Class 12 Business Studies Chapter 6 Staffing

NCERT Solutions for Class 12 Business Studies Chapter 6 Staffing is designed and prepared by the best teachers across India. All the important topics are covered in the exercises and each answer comes with a detailed explanation to help students understand concepts better. These NCERT solutions play a crucial role in your preparation for all exams conducted by the CBSE, including the JEE.

NCERT TEXTBOOK QUESTIONS SOLVED

1. As an HR manager what problems do you see in the company?

Ans. The human resource manager may face the following problems
(i) Lack of trained workforce.
(ii) Lack of sufficient personnel to provide customer services.
(iii) Inefficient maintenance of data.

2. How do you think it can be resolved?

Ans. Following steps can be taken to resolve these problems
(i) Proper training of the personnel.
(ii) Provision of incentive based schemes.
(iii) Proper data base should be maintained by the company in order to provide efficient services.

3. As manager of the public transport company what measures do you suggest to improve the working of crewman in question?

Ans. The following measures can be taken to improve the working of crewmen.
(i) Along with wages/salary various other facilities should be provided to them like education for their children, insurance etc.
(ii) Working hours should be between 7 to 8 per day.
(iii) Intervals should be provided.

4. Is it possible to modify their behaviour by planning a suitable type of training? Suggest one.

Ans. Yes, it is possible to modify their behaviour by planning 'coaching' training programme as in this programme superior guides and instruct the trainee as a coach. He suggests the changes required in behaviour and performance of the employee. Coach gives due importance to the objective of individual and objectives of organisation. Thus, effective coaching motivates the employees to perform their best ability.

5. Point out what functions is she supposed to perform?

Ans. Ms Jayshree as HR manager is required to perform the following functions
(i) Recruitment
(ii) Prepare job description
(iii) Preparing compensation and incentive plans
(iv) Arranging training programmes
(v) Making welfare schemes for employees
(vi) Handling grievances of employees
(vii) Handling labour dispute

6. What problems do you foresee in her job?

Ans. She may face the following problems
(i) Properly qualified candidates may not be available.
(ii) Demand for wages may go higher.
(iii) After providing training the workers may leave the organisation.
(iv) Trade unions may bring unreasonable demands.

7. What steps is she going to take to perform her job efficiently?

Ans. Following steps can be taken by her to perform her job efficiently
(i) She should make use of all the possible sources of recruitment.
(ii) She should frequently consult the experts and also observe the policies followed by competitors to recruit and retain the workforce.
(iii) Maintaining cordial relationship with trade unions and encouraging them to act as one big family.

8. How significant is her role in the organisation?

Ans. Her role in very significant in the organisation. She is a human resources manager and concerned with timely procurement of competent manpower and ensuring its effective and efficient utilisation so as to survive along with the three main objectives; organisational, individual and societal.

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